Why a Site Tour Is Essential When Choosing
Pet Boarding in Sydney
When you’re entrusting someone else with your beloved pet, peace of mind is everything. That’s why at SmallPaws Pet Hotel in Sydney, we strongly recommend a personal site tour before you book. Whether you need quality pet boarding, a boutique dog hotel, or a cozy cat retreat, visiting in person is the best way to ensure your pet will be in the right hands.
Experience the SmallPaws Difference
With over 30 years of dedicated service, SmallPaws is a privately owned and operated boutique hotel catering exclusively to small and toy dog breeds (under 10kg) and cats. We specialise in holidays and small doggy daycare, combining professional reliability with personalised care.
Our pet accommodations – luxury and standard – are offered at all-inclusive rates, so you won’t face unexpected charges. Every guest enjoys a personalised care plan, and our experienced team brings over 50 years of combined expertise in pet care.
Why Book a Tour
A site tour offers you the chance to see exactly where your pet will eat, sleep, play, and relax. It’s your opportunity to:
- Walk through our modern, light-filled facility
- View our clean, climate-controlled suites and exercise spaces
- Ask any questions about routines, diets, medications, or special needs
- Feel confident knowing exactly where your pet will stay
- Observe our calm, nurturing environment – ideal for small dogs and cats
- Meet our experienced staff and see how we interact with pets
- Ask questions about overnight monitoring, daily routines, medication management, and more
We believe transparency builds trust, and we welcome all your questions.
“Most of our guests book immediately after their tour. Once you see the space, the calm environment, and the attention to detail, it’s an easy decision.”
Trusted by Pet Owners Across Sydney
From Potts Point and Paddington to the Northern Beaches, Bondi, Mosman, and the Hills District, pet owners across Sydney choose SmallPaws for our consistency, care, and calm setting. Our strong reputation is built on decades of genuine service and happy guests.
A True Home Away from Home
At SmallPaws, your pet’s safety, comfort, and happiness are our top priorities. Our guests often return with tails wagging or purring happily – because they remember how well they were treated.
Before you book, come and see the SmallPaws difference.
A simple visit can give you all the confidence you need that your furry family member will be in the best possible hands.
We understand that many of our clients are time-poor – that’s why we also offer a virtual tour for your convenience. It’s the next best thing to visiting in person and allows you to explore our facility from the comfort of your own home, at a time that suits you. Whether online or in-person, we believe transparency builds trust, and we welcome all your questions.
Raising the standard of Pet Care
Small Dog Tour – Have a look before you book!
- Tour our beautifully maintained Dog Suites for small dogs
- Visit the social zones, play areas and shaded outdoor spaces
- Learn about our daily schedules, enrichment activities, and supervision
- Meet the carers who’ll be handling playtime, feeding and rest
- Perfect for dogs who need a calm, boutique boarding experience
Tour Availability
We offer tours by appointment during the following times:
Tuesday to Saturday
Between 11:00am and 12:00 noon for Cats and between 1.00pm and 2:00pm for Dogs
(During school term only)
Please note that we do not offer tours during public holidays or outside these hours, to ensure our resident pets have a peaceful and uninterrupted stay.
Book Your Tour
Frequently Asked Questions
Tour our SmallPaws Dog Boarding Hotel
Can I book straight after the tour?
Absolutely. Many guests choose to book immediately after visiting, and we can confirm availability and take your booking on the spot.
How long does the tour take?
Tours typically run for 10–15 minutes, with additional time available for questions.
