With over 25 years industry experience Tracey, has worked at SmallPaws for over ten years. Being the Matriarch at both home and work, Tracey understands what it takes to lead a dynamic and successful team.

Tracey has completed her Certificate II in Animal Studies and Welfare, boasting years of animal care experience and leads the SmallPaws team with pride and joy. Tracey enjoys spending her spare time with her family and two Shih Tzu’s Pearl & Pickles.

With over 18 years industry experience, Kaitlin has worked at SmallPaws periodically for 14 years as an Animal Attendant during her university studies and whilst she worked in the corporate world before she made her career sea change to work alongside Tracey as a SmallPaws Boutique Manager.

Kaitlin thoroughly enjoys being a part of her family business, and she is extremely passionate about being a market-leader in Pet care, providing exceptional care for all SmallPaws Guests. In Kaitlin’s spare time she can be found spending time with her family & Pooch Lily, or doing Yoga.

Alicia’s love for small animals is unfound! Having her own small Pooch named Sugar and Cat named Tilly, Alicia decided to have a career sea-change from hairdressing (and a location-change moving to Sydney from New Zealand), as she found being around dogs and cats to be very therapeutic.

The face that will greet you when you arrive at SmallPaws Pet Hotel, Alicia, has an acute attention to detail, personable nature, willingness to please and clear communication skills that will ensure your experience here at SPPH is a seamless one. Whilst juggling her time being a mother of two, Alicia loves to spend her time cuddling all the small animals at SmallPaws and has been known to come in on her days off to do so!

With a long list of her own animals including her beloved dog Lilo, cats Stevie and Kitty Pablo, Ducky the duck, turtles, lizards, fish and even a snake!

Sophie’s passion for animal welfare is second to none, and this is why she is our Guest Attendant Manager. Sophie has an acute attention to detail when it comes to animal welfare, has a passion for providing premium Pet care.

During her spare time Sophie enjoys taking her Pooch Lilo, to the park and for coffee at the local Nursery. She also has a strong passion for crochet and all things creative. Let’s also not forget caring for her extensive range of Pets!

Kiara has a strong passion for working with animals, and boasts extensive knowledge and experience with her studies in Animal Care, Zoology, Dog Psychology, Training & Behaviour and Wildlife Rescue & Rehabilitation (just to name a few!).

Kiara loves spending time with her dog Aloha along with going to the beach and curling up with a good book.

Camilla is an integral part of the SPPH team and has been for over 14 years, and she has completed her Certificate I and II in Animal Studies and Welfare.

Cam is an incredibly hard worker, loves to work as part of a team and is exceptionally enthusiastic in completing extra-curricular tasks, ever learning and upskilling.

Having her own Pooch Cavoodle named Simba, Cam has a deep love of all animals, especially small dogs, and cats.

Dakoda has a deep love for animals of all kinds, with a special fondness for horses and dogs. She enjoys spending time with her spoodle Harley, whose playful nature brings joy to her days. Dakoda also loves spending time outdoors, where she loves to connect with nature.