Book-a-tour-pet-hotel-boarding-sydney

Book a Tour – Visit Before You Book Your Cats Stay

Visit Before You Book Your Cats Stay

Book a Cat Tour

Why a Site Tour Is Essential When Choosing Cat Boarding in Sydney

When you’re entrusting someone else with your beloved cat, peace of mind is everything. That’s why at SmallPaws Pet Hotel in Sydney, we strongly recommend a personal site tour before you book. Whether you need quality pet boarding, a boutique cattery, or a cozy cat retreat, visiting in person is the best way to ensure your pet will be in the right hands.

Experience the SmallPaws Difference

With over 30 years of dedicated service, SmallPaws is a privately owned and operated boutique hotel catering exclusively to small and toy dog breeds (under 10kg) and cats. We specialise in holidays and cat pampering services, combining professional reliability with personalised care.

Our pet accommodations – luxury and standard – are offered at all-inclusive rates, so you won’t face unexpected charges. Every guest enjoys a personalised care plan, and our experienced team brings over 50 years of combined expertise in pet care.

Why a Tour Matters

A site tour offers you the chance to see exactly where your pet will eat, sleep, play, and relax. It’s your opportunity to:

  • Observe our calm, nurturing environment – ideal for small dogs and cats
  • Meet our experienced staff and see how we interact with pets
  • Ask questions about overnight monitoring, daily routines, medication management, and more

We believe transparency builds trust, and we welcome all your questions.

Trusted by Cat Owners Across Sydney

From Potts Point and Paddington to the Northern Beaches, Bondi, Mosman, and the Hills District, pet owners across Sydney choose SmallPaws for our consistency, care, and calm setting. Our strong reputation is built on decades of genuine service and happy guests.

A True Home Away from Home

At SmallPaws, your pet’s safety, comfort, and happiness are our top priorities. Our guests often return purring happily – because they remember how well they were treated.

Before you book, come and see the SmallPaws difference.

A simple visit can give you all the confidence you need that your furry family member will be in the best possible hands.

We understand that many of our clients are time-poor – that’s why we also offer a virtual tour for your convenience. It’s the next best thing to visiting in person and allows you to explore our facility from the comfort of your own home, at a time that suits you. Whether online or in-person, we believe transparency builds trust, and we welcome all your questions.


Book a Tour – Visit Before You Book Your Pet’s Stay

Book a Tour

Visit Before You Book Your Pet’s Stay

Book Now

Our Difference

Meet our Team

Why a Site Tour Is Essential When Choosing

Pet Boarding in Sydney

When you’re entrusting someone else with your beloved pet, peace of mind is everything. That’s why at SmallPaws Pet Hotel in Sydney, we strongly recommend a personal site tour before you book. Whether you need quality pet boarding, a boutique dog hotel, or a cozy cat retreat, visiting in person is the best way to ensure your pet will be in the right hands.

Experience the SmallPaws Difference

With over 30 years of dedicated service, SmallPaws is a privately owned and operated boutique hotel catering exclusively to small and toy dog breeds (under 10kg) and cats. We specialise in holidays and small doggy daycare, combining professional reliability with personalised care.

Our pet accommodations – luxury and standard – are offered at all-inclusive rates, so you won’t face unexpected charges. Every guest enjoys a personalised care plan, and our experienced team brings over 50 years of combined expertise in pet care.

Why Book a Tour

A site tour offers you the chance to see exactly where your pet will eat, sleep, play, and relax. It’s your opportunity to:

  • Walk through our modern, light-filled facility
  • View our clean, climate-controlled suites and exercise spaces
  • Ask any questions about routines, diets, medications, or special needs
  • Feel confident knowing exactly where your pet will stay
  • Observe our calm, nurturing environment – ideal for small dogs and cats
  • Meet our experienced staff and see how we interact with pets
  • Ask questions about overnight monitoring, daily routines, medication management, and more

We believe transparency builds trust, and we welcome all your questions.

“Most of our guests book immediately after their tour. Once you see the space, the calm environment, and the attention to detail, it’s an easy decision.”

Trusted by Pet Owners Across Sydney

From Potts Point and Paddington to the Northern Beaches, Bondi, Mosman, and the Hills District, pet owners across Sydney choose SmallPaws for our consistency, care, and calm setting. Our strong reputation is built on decades of genuine service and happy guests.

A True Home Away from Home

At SmallPaws, your pet’s safety, comfort, and happiness are our top priorities. Our guests often return with tails wagging or purring happily – because they remember how well they were treated.

Before you book, come and see the SmallPaws difference.

A simple visit can give you all the confidence you need that your furry family member will be in the best possible hands.

We understand that many of our clients are time-poor – that’s why we also offer a virtual tour for your convenience. It’s the next best thing to visiting in person and allows you to explore our facility from the comfort of your own home, at a time that suits you. Whether online or in-person, we believe transparency builds trust, and we welcome all your questions.

Raising the standard of Pet Care


Small Dog Tour – Have a look before you book!

  • Tour our beautifully maintained Dog Suites for small dogs
  • Visit the social zones, play areas and shaded outdoor spaces
  • Learn about our daily schedules, enrichment activities, and supervision
  • Meet the carers who’ll be handling playtime, feeding and rest
  • Perfect for dogs who need a calm, boutique boarding experience

Tour Availability

We offer tours by appointment during the following times:

Tuesday to Saturday
Between 11:00am and 12:00 noon for Cats and between 1.00pm and 2:00pm for Dogs

(During school term only)

Please note that we do not offer tours during public holidays or outside these hours, to ensure our resident pets have a peaceful and uninterrupted stay.

Book Your Tour

    Frequently Asked Questions

    Tour our SmallPaws Dog Boarding Hotel

     Absolutely. Many guests choose to book immediately after visiting, and we can confirm availability and take your booking on the spot.

    Tours typically run for 10–15 minutes, with additional time available for questions.


    SPPH Pet Taxi

    We now have our own Tax service!

    Find Out More

    Testimonials

    See what our customers say about us.

    Read Testimonials

    Book-a-tour-pet-hotel-boarding-sydney

    Book a Tour – Visit Before You Book Your Pet’s Stay

    Why a Site Tour Is Essential When Choosing Pet Boarding in Sydney

    When you're entrusting someone else with your beloved pet, peace of mind is everything. That’s why at SmallPaws Pet Hotel in Sydney, we strongly recommend a personal site tour before you book. Whether you need quality pet boarding, a boutique dog hotel, or a cozy cat retreat, visiting in person is the best way to ensure your pet will be in the right hands.

    Experience the SmallPaws Difference

    With over 30 years of dedicated service, SmallPaws is a privately owned and operated boutique hotel catering exclusively to small and toy dog breeds (under 10kg) and cats. We specialise in holidays and small doggy daycare, combining professional reliability with personalised care.

    Our pet accommodations - luxury and standard - are offered at all-inclusive rates, so you won’t face unexpected charges. Every guest enjoys a personalised care plan, and our experienced team brings over 50 years of combined expertise in pet care.

    Why a Tour Matters

    A site tour offers you the chance to see exactly where your pet will eat, sleep, play, and relax. It’s your opportunity to:

    • Observe our calm, nurturing environment - ideal for small dogs and cats
    • Meet our experienced staff and see how we interact with pets
    • Ask questions about overnight monitoring, daily routines, medication management, and more

    We believe transparency builds trust, and we welcome all your questions.

    Trusted by Pet Owners Across Sydney

    From Potts Point and Paddington to the Northern Beaches, Bondi, Mosman, and the Hills District, pet owners across Sydney choose SmallPaws for our consistency, care, and calm setting. Our strong reputation is built on decades of genuine service and happy guests.

    A True Home Away from Home

    At SmallPaws, your pet’s safety, comfort, and happiness are our top priorities. Our guests often return with tails wagging or purring happily - because they remember how well they were treated.

    Before you book, come and see the SmallPaws difference.

    A simple visit can give you all the confidence you need that your furry family member will be in the best possible hands.

    We understand that many of our clients are time-poor - that’s why we also offer a virtual tour for your convenience. It’s the next best thing to visiting in person and allows you to explore our facility from the comfort of your own home, at a time that suits you. Whether online or in-person, we believe transparency builds trust, and we welcome all your questions.


    Luxury Cat Boarding Pricing

    Luxury Cat Boarding Pricing

    Safe, Comfortable & Stress-Free Cat Accommodation

    Book Now

    SmallPaws, more than a Cattery


    Welcome to Small Paws Cat Boarding Sydney, where we provide a safe, comfortable, and stress-free environment for your cat. Whether you need overnight, short-term, or long-term cat boarding, our experienced team ensures your feline companion receives the best possible care.

    Why Choose Small Paws for Cat Boarding in Sydney?

    • Luxury Suites & Cosy Appartments – Spacious, climate-controlled rooms designed for relaxation
    • 24/7 Professional Care – Trained pet carers on-site at all times
    • Vet-Approved Facility – Clean, secure, and health-focused environment
    • Flexible Booking Options – Short- and long-term stays available
    • Convenient Sydney Location – Easy drop-off and collection

    Pet Hotel The Presidential Suite Northern Beaches Sydney

    Cat Boarding Pricing & Packages


    Transparent & Affordable Rates

    We believe in clear, upfront pricing so you can choose the best option for your cat’s stay.

    The Apartment 

    Pricing per cat: Off Peak = $44 / Peak = $55
    Additional cats staying in the same room: $25 per cat

     

    The Double Apartments 

    Pricing per cat: Off Peak = $56 / Peak = $109
    Additional cats staying in the same room: $25 per cat

     

    The Two Storey Apartments

    Pricing per cat: Off Peak = $56 / Peak = $109
    Additional cats staying in the same room: $25 per cat

     

    The Presidential Suite

    Pricing per cat: Off Peak = $66 / Peak = $84
    Additional cats staying in the same room: $25 per cat

     

    The Penthouse Suites

    Pricing per cat: Off Peak = $61 / Peak = $76
    Additional cats staying in the same room: $25 per cat

     

    The Executive Suite

    Pricing per cat: Off Peak = $54 / Peak = $72
    Additional cats staying in the same room: $25 per cat

    Premium Cat Boarding Accommodation

    At SmallPaws, we understand that every cat has unique needs. Our luxury cat boarding facilities are designed to provide a stress-free and enriching experience.

    Cat Accommodation Options

    We offer two levels of cat boarding accommodation, tailored for comfort:

    Cat Boarding Suites – Ideal for Short Stays

    • Private, cosy spaces with soft bedding
    • Daily feeding and fresh water
    • Dedicated playtime and enrichment activities
    • Temperature-controlled rooms

    Luxury Cat Boarding Apartments

    – Perfect for Extended Stays and Pampered Cats

    • Spacious, multi-level suites with window views and climbing shelves
    • Premium bedding with heated options for winter stays
    • One-on-one cuddle time with staff
    • Gourmet meal plans available

    Health & Safety of your Cat


    Our Commitment to Your Cat’s Well-being

    We prioritise safety, cleanliness, and health to ensure your cat enjoys a stress-free stay.

    • Vet Supervision – On-call vet services for any health concerns
    • Vaccination Requirement – All cats must be vaccinated against F3 (proof required)
    • Individualised Attention – Special care for anxious or senior cats
    • Daily Health Checks – Ensuring hydration, appetite, and comfort

    Make a Booking

    Long-Term & Extended Stay Cat Boarding


    Planning a long holiday or business trip? We offer discounted long-term cat boarding with personalised care.

    Benefits of Long-Term Boarding

    • Special long-stay discounts for bookings over 21+ days
    • Consistent routine, feeding schedule, and care
    • Dedicated relaxation zones for long-stay guests
    • Regular photo updates sent to owners at an additional cost

    Make a Booking

    SmallPaws: Redefining the definition of a Cattery


    What Our Happy Customers Say

    “Small Paws took amazing care of my cat while I was overseas. The updates and photos made me feel at ease.” – Sarah M.

    “The luxury suite was perfect for my senior cat. She was relaxed, happy, and well cared for.” – James T.

    Rated 5 Stars on Google.

    Make a Booking

    Cat Boarding Sydney FAQ’s

    We are open for private tours of our luxury cattery by appointment only from 11.00 am to 12.00 pm Tuesday through to Saturday during school term only.

    Please call 02 9450 1579 or email  [email protected] to make an appointment.

    No, only cats from the same family share enclosures.

    We prioritise your cat’s health and well-being, which is why all our cattery guests enjoy complimentary access to a spacious exercise area for approximately two hours per day. This area is equipped with scratching trees, toys, logs, and chairs to keep them entertained. For their safety, we do not socialise cats unless they are from the same family.

    Each Apartment enclosure features both indoor and outdoor sections, connected by a secure cat flap. This allows your cat to enjoy fresh air and a view of the garden and exercise area from the safety of their own space, even when it's not their turn for playtime.

    All of our exercise areas have a covered roof.

    All our accommodations are fully air-conditioned and heated for your cat’s comfort year-round.

    Not at all! We warmly welcome our older guests, many of whom have been staying with us since they were kittens. Our fully heated and air-conditioned accommodation ensures they remain comfortable in all seasons.

    With over 30 years of experience, we can quickly recognise when a cat isn’t feeling their best. Our trusted local vet is just minutes away and available on call. If needed, we will notify you or your emergency contact immediately. If you prefer, we can arrange transport to your own vet at an additional cost.

    We provide brushing for long-haired cats, with a small additional fee for this service.

    We administer medications (excluding injections) at no additional cost. However, all oral medications, including tablets and liquids, must be easily mixed into your cat’s food. Please ensure all medications are clearly labelled with your cat’s name and dosage instructions.

    Please note that we do not accept FIV-positive cats or those previously diagnosed with Cat Flu.

    Cat Food and Dietary Needs

    We understand that many cats have specific dietary needs. You are welcome to bring your cat’s special food to ensure they stick to their usual diet. However, we are unable to offer a discount if you choose to provide your own food.

    Weight management is a common concern for pet owners. We can create a custom weight loss plan for your cat, combining a controlled diet and tailored exercise during their stay.

    Most cats settle in and begin eating within a day or two of arrival. However, some may experience a temporary loss of appetite due to a new environment.

    With over 30 years of experience in cat care, we know how to gently encourage cats to feel relaxed and comfortable enough to eat. We spend time soothing them, offering reassurance, and monitoring their behaviour. If necessary, we will contact you to discuss options, including sourcing special food to tempt their appetite.

    Cat Pricing, Discounts & Cancellations

    Yes, we offer a discounted rate of $25 per additional cat when sharing the same room.

    We also provide a 5% discount for families with both a single cat and a dog. If your pets share a photo session, or playtime session, only one session fee applies.

    Yes, we offer:

    • 10% discount for cats staying longer than three weeks during the off-peak season.
    • Custom pricing for cat boarding stays over nine weeks – please contact us for a personalised quote.

    Yes, we offer a 10% discount on cat boarding Apartment bookings during the off-peak season for senior cat owners.

    Off-Peak Season

    • A $100 non-refundable deposit is required to confirm your cat’s boarding reservation. This must be paid via bank transfer or credit card within 24 hours.
    • If the deposit is not received within this timeframe, the cat boarding booking will be automatically cancelled.
    • Once received, you will receive an automated booking confirmation email.

    Cat Boarding Cancellations:

    • More than 7 days before the booking start date – the $100 deposit is retained as a credit, valid for 12 months.
    • Within 7 days of the booking start date – the deposit is forfeited.

    Peak Season (NSW School Holidays & Long Weekends)

    Full Payment Policy for Peak Season Cat Boarding:

    • Full payment is required within 48 hours to confirm a peak season cat boarding booking.
    • If payment is not received within 48 hours, the booking will be cancelled.

    Cancellations for Peak Season Cat Boarding:

    • Once full payment is made, no refunds or credits are issued for cancellations or changes, unless:
      • A minimum of 3 months’ notice is provided. If minimum 3 months' notice is provided, a credit of equal value will be issued, valid for 12 months.

    Changing Cat Boarding Dates During Peak Season

    • Once full payment has been made, no refunds or credits will be given for an early checkout, unless:
      • A minimum of 3 months’ notice is provided. If minimum 3 months' notice is provided, a credit of equal value will be issued, valid for 12 months.

    For any questions regarding cat boarding prices, discounts, or cancellations, please contact us directly.

    Arriving & What to Bring

    We provide plenty of comfortable beds and blankets for all our guests. However, if your cat finds comfort in their own bed, you are welcome to bring it along.

    Please note:

    • We cannot guarantee that bedding will return in the same condition.
    • We allow one bed/blanket and one toy per cat.
    • If you’re concerned about damage, consider purchasing an inexpensive bed before your cat's stay and allowing them to sleep on it for a few nights. This will help transfer their scent and provide reassurance while boarding.

    Yes, you may bring one clearly marked toy. However, please be aware that toys can sometimes go missing, and we cannot guarantee that they will be returned home.

    All cats must have a current F3 vaccination before boarding with us.

    • If your cat has recently been vaccinated or is due for a vaccination before arrival, it must be completed at least seven days prior to boarding.
    • We require proof of vaccination upon check-in.

    Please ensure your cat’s vaccination record is up to date and ready for review at drop-off.

    Drop-off Times (By Appointment Only)

    • Monday – Friday: 7:30 am – 2:30 pm
    • Saturday: 7:30 am – 12:00 noon

    Pickup Times (By Appointment Only)

    • Monday – Saturday:
      • 7:30 am – 10:00 am – No charge for that day
      • 10:00 am – 12:00 pm – Half-Day Daycare Fee: $20
      • 12:00 pm – 3:45 pm – Full-Day Daycare Fee: $40

    Please note: Our office is closed on Sundays and public holidays.

    Private Tours

    We welcome private tours by appointment from Tuesday to Saturday between 11:00 am – 12:00 noon, during school terms only.

    To ensure a smooth check-in, please bring:

    • A copy of your cat’s up-to-date vaccination record from your vet
    • Any medications your cat requires
    • One bed/blanket and one toy (if it will help your cat settle in, but nothing too valuable)
    • Emergency contact details (phone number or email) in case we need to reach you
    • Typed instructions if your cat has a complex medication or feeding routine
    • Your cat!

    If you have any additional questions about preparing for your cat’s stay, feel free to contact us.

    Book Your Cat’s Stay at Small Paws Today


    Give your cat a comfortable, safe, and loving home away from home. Spaces fill quickly – book now to secure your cat’s suite.

    Call Us: 02 9450 1579
    Location: Google Map Directions
    Book Online here

    Make a Booking

    Sydney Dog and Cat Boarding

    Sydney Dog and Cat Boarding

    Small Dog and Cat Hotel

    Book Now

    Our Difference

    Meet our Team

    Raising the standard of Pet Care

    Exclusively for small & toy dog breeds and cats


    Dog & Cat Boarding in Sydney: Where Your Pets Experience True Comfort and Care 

    Planning a getaway but concerned about leaving your beloved pets behind? Discover the ultimate in cat and dog boarding services at SmallPaws Pet Hotel Sydney. We offer a luxurious retreat where your pets can relax, play, and receive personalised care in a secure environment, and our daily rates are all inclusive so there are no hidden costs upon departure.

    Your pet’s comfort and safety are our number one priority whilst you are away, we provide them with a calm and nurturing environment that is sure to keep them happy until you get back.

    Choose an accommodation type and holiday plan that will suit the individual wants and needs of your pet, and the SPPH team will ensure that SmallPaws Pet Hotel becomes their home-away-from-home.

    Small Dog Pet Hotel Sydney Play time | SmallPaws

    Discount for boarding your Dog and Cat


    Discounts for Sydney Dog and Cat Boarding

    At SmallPaws, we’re happy to offer the following daily discounts to our Guest’s:

    • Discounts for Families of Dogs and Cats
    • Discounts for Families of Cats
    • Discounts for Families of Dogs
    • Discounts for Long-term boarding of Dog or families of Dogs
    • Discounts for Long-term boarding of Cat or families of Cats
    • Discounts for Long-term boarding for families of Cat/s and Dog/s
    • Discounts for Senior Card Holders

    Luxury Long Term Dog and Cat Pet Boarding Sydney

    Short-Term and Long-Term Pet Care: Whether you’re away for a few days or several months, our pet boarding hotel in Sydney is equipped to provide your pet with a consistent, high-quality experience. From brief getaways to extended boarding holidays, we specialise in both short-term and long-term dog care and long-term pet care, ensuring that your dog or cat feels comfortable and well-cared-for throughout their holiday with us.

    Why Choose Us?


    A true home-away-from-home for your dog and cat

    Why Choose Us?

    • Luxurious to standard Accommodation options: We offer a range of budget options, from our Luxurious Suites to our Standard rooms, ensuring there’s something to suit all budgets while maintaining comfort and quality for your pet’s home-away-from-home
    • Personalised and Bespoke Holiday Plans: We understand that every pet is unique. That’s why we offer personalised holiday plans tailored to your pet’s needs and preferences. Whether it’s extra playtime, special dietary requirements, or medication administration, we ensure your pet’s stay is tailored to their individual needs.

    Raising the standard of Pet Care

    • All-Inclusive Pricing: Unlike other facilities, our pricing is transparent and all-inclusive. You won’t find any hidden fees for outside playtime, feeding special diets, or expert care and attention. Your pet will receive the highest quality care without any surprises.
    • Convenience: Located in Sydney’s iconic Northern Beaches, we offer convenient drop-off and pick-up times to accommodate your busy schedule. We also provide easy access from major routes, making it hassle-free to visit and check-in your pet.

    With over 50 years combined expertise

    • Expert Care and Attention: Our trained staff are passionate about pets and dedicated to providing exceptional care. From regular exercise to mental stimulation activities, your pet will thrive under our attentive supervision.
    • Safety and Security: Our facility is equipped with 24/7 monitoring and secure access to ensure the safety of all our guests. You can rest easy knowing your pet is in a safe and controlled environment.

    SPPH Pet Taxi

    We now have our own Tax service!

    Find Out More

    Testimonials

    See what our customers say about us.

    Read Testimonials

    Small Dog Daycare Near Me


    SmallPaws Pet Hotel is also the only dog daycare on Sydney’s Northern Beaches that cares exclusively for small and toy social dog breeds 10 kg and under, and that has outdoor grassed play-areas.

    For six hours of the day, our day-care Guests will be allocated a suitable group of other dog guests, which we base on age, size, and temperament. Please refer to Small Doggy Day-care for further information.

    Our Pet Daycare specialises in the care for small and toy dog breeds that are located on the Northern Beaches, North Shore, St Ives, Belrose, Frenchs Forest, Forestville, Gordon, just to name a few!

    Small Doggy Daycare

    Award Winning Outstanding Pet Care

    Local Business Awards - Northern Beaches

    Northern Beaches Outstanding Pet Care

    Local Business Awards

    We’re honoured to announce that SmallPaws Pet Hotel was again nominated for the Local Business Awards – for Outstanding Pet Care in the Northern Beaches.

    As a small, female-led business, the continued support from our customers means the world to us.

    Spoil your furry friend at SmallPaws Pet Hotel, a boutique haven nestled amidst five acres of idyllic Sydney charm. Located on the iconic Northern Beaches (just 35 minutes from the Sydney Harbour Bridge), we offer a peaceful retreat close to Ku-ring-gai National Park and the calming Guringai country bushland of Duffys Forest.

    Local Business Award Winner Northern Beaches Sydney Pet Care

    Small Paws for Outstanding Pet Care
    Sydney & Greater Sydney

    “Where luxury meets love for Small Pets”

    We’ve been recognised for our dedication to personalised pet care in the Northern Beaches for Cats and Small Dogs.

    Forget traditional kennels. We specialize in tailored care for small dog breeds and cats, exceeding owner expectations with honesty and integrity at our core.

    Family-owned for over 30 years, SmallPaws is dedicated to personalized pet care. Our passionate team, most of whom are animal lovers with their own pets, are expertly trained in animal welfare. Three of our long-term staff members boast a combined 35+ years of experience at SmallPaws – a testament to our commitment to quality.

    Doggy Day Care for the Eastern Suburbs

    Boutique General Managers, Tracey & Kait, are honored to be finalists in the local business awards for the category of Outstanding Pet Care in the Northern Beaches for the 2nd year in a row.

    “We are not only very popular in the Northern Beaches region, but a lot of our regular customers are from the Eastern Suburbs, such as Bondi, Watsons Bay, Coogee, Potts Point, Double Bay and Woolahra”, says Kait. “Customers realise the care and attention to their fur-babies, that the half-an-hour drive to the Small Paws Pet Hotel is piece of mind.  Not only that, their cats and dogs are very happy and content”.

    Fully air-conditioned and heated pet facility

    We understand the importance of offering fully air-conditioned and heated dog boarding facilities in the Australian climate.  We believe it is crucial for the health and well-being of our small dog and feline guests.

    Here’s why:

    Temperature extremes: Summer poses a serious heatstroke risk for dogs. Heatstroke can be a life-threatening condition. Conversely, winters can get cold, especially at night.

    Dog breeds vary in tolerance: Different dog breeds have varying tolerances for heat and cold. Breeds with thick fur coats might struggle in the heat, while short-haired or hairless breeds might need protection from the cold.

    Air-conditioning helps regulate a dog’s body temperature and prevents heatstroke.

    Heating provides comfort in colder months: Heated facilities ensure your dog boarding establishment offers a comfortable environment during colder nights or days. This is especially important for senior dogs, puppies, and breeds more susceptible to the cold.

    Overall health and well-being: By offering climate-controlled facilities, you ensure your dog guests are comfortable and less stressed. This contributes to their overall health and well-being while they’re away from their families.

    Award Winning Small Dog Boarding Sydney

    Peace of mind for pet owners: Knowing their furry companions are safe and comfortable in a temperature-controlled environment gives pet owners peace of mind while they’re away.

    Offering fully air-conditioned and heated facilities isn’t just a luxury for dogs; it’s essential for their health and safety, especially in the Australian climate. It creates a comfortable environment, reduces stress, making Small Paws a responsible and trustworthy option for pet owners.

    Sydney Small Dog and Cat Boarding

    We cater specifically to small dogs and cats, ensuring a comfortable and enriching stay.  Our location is quiet and nestled in nature, your pet will enjoy a calming and stress-free environment.

    Our staff are on-site, experienced and passionate animal lovers with extensive training in animal care.

    We are family-owned and operated and we’ll treat your pet like one of our own.

    Northern Beaches Doggy Daycare Services

    SmallPaws Pet Hotel stands out from other dog boarding facilities in Sydney for several reasons, it’s not just the overnight stay’s that set’s us apart.  It’s also the daycare services that we can offer our clients.

    As an exclusive focus on small/toy dog breeds, you can rest assured that your pooch will have a fun, social time with other dogs in a safe and nurturing environment.  They can play in fully airconditioned / heated indoor playroom, packed with toys, comfy beds and classical music for a relaxing yet stimulating experience.

    Why not add a Pamper Plus service, which could include dog-walking, one-on-one playtime, baths, flea treatement or yummy treats.

    Check out our 5-star reviews from satisfied customers who have praised the staff for their attentive care and the enjoyable experiences their pets had during their stay. Our dog’s and cat’s are from all over Sydney.

    SmallPaws Pet Hotel offers a boutique, personalized, and high-quality experience for small pets in Sydney, making it a standout choice for pet owners looking for a top-tier boarding facility.

    Make a booking today.


    Cat FAQs

    Cat FAQs

    Please contact us should you not find the answers you require here.

    Contact Us

    Why SmallPaws?

    At SmallPaws we have fully air-conditioned/heated accommodation, 30 years of experience, serene ambiance, the time to engage, spacious well-maintained exercise areas, nurturing and enrichment, qualified staff who truly care for your cat.

    We are open for private cat tours by appointment only from 11.00 am to 12.00 pm Tuesday through to Saturday during school term only.

    Please call 02 9450 1579 or email  [email protected] to make an appointment.

    Caring for your cat

    No, only cats from the same family share enclosures.

    As we believe in the importance of exercise for your cat’s health and well-being, our cattery guests have complimentary access to one of our large exercise areas full of scratching trees, toys, logs and chairs for approximately 2 hours per day (we do not socialise cats unless they are from the same family). Every enclosure in the Apartment has an indoor and outdoor section connected with a cat flap, so even when it is not their turn to go in the exercise area, they can still enjoy the fresh air and overlook the exercise area and garden from the secured comfort of their Apartment.

    All of our exercise areas have a covered roof.

    All of our accommodation is heated and air conditioned.

    Of course not, we love our older guests; many of them have been coming here since they were kittens. Our heated /airconditioned accommodation ensures that they are always at a comfortable temperature.

    After 30 years of experience we can quickly tell if your cat is off colour. Our local vet is only a few minutes away and is ‘on-call’. We will advise you or your emergency contact person.

    We do brush long-haired cats, but we have to charge a small fee for this service.

    We do administer medications (excluding injections) and there is no additional charge. Please note that all oral medication for cats including tablets & liquids, must be able to be given in their food. Please ensure each medication is clearly marked with your pet’s name and dosage level.

    *Please note we do not accept FIV positive cats or cats that have previously been diagnosed with Cat Flu or the Feline Herpes Virus *

    Prices, Discounts & Cancellations

    Our prices vary between peak and off-peak season, and the level of accommodation. We do not charge for the day of departure if your cat is picked up before 10:00 am.

    Please check our rates for accommodation and extra treats on our website.

    For additional cats sharing the same room, we charge $25 per additional cat. We also offer a 5% discount for a family of a single cat and a dog. For photos and Playtime sessions only one session is charged when the family pets are sharing the session.

    Yes, we offer a 10% discount for stays of longer than 3 weeks during our off-peak season. For stays longer than 9 weeks please contact us for a personal quote.

    Yes, we offer all Seniors a 10% discount for Apartment bookings during our off-peak season.

    Off-Peak Cancellation Policy 

    All bookings during the off-peak season require a non-refundable $100 deposit to be paid via a Bank Transfer or Credit Card within 24 hours to confirm your booking. If the deposit is not received within 24 hours your booking will not become active and will be cancelled. Once your deposit has been received, we will make your booking active and you will receive an automated confirmation email.

    Cancellations of off-peak season bookings if cancelled within 7 days of the start date of your booking, the deposit will be forfeited. If cancelled with more than 7 days notice the $100 deposit will be retained as a credit only. Credit is valid for 12 months from the issued date.

    Peak Season Full Payment Cancellation Policy

    Full payment of a peak season booking (relevant to any booking during a NSW private or public school holiday period and all long weekends), must be made within 48 hours to confirm your booking. If payment is not received within 48 hours your booking will not become active and will be cancelled. Once full payment has been made there will be no refund or credits issued if the booking is cancelled or changed unless minimum 3 months notice is given. If minimum 3 months notice is given the amount paid will be retained as a credit which will be valid for a 12-month period from the issued date.

    Peak Season Change-of-Date Policy

    Once full payment of a peak season booking (relevant to any booking during a NSW private or public school holiday period and all long weekends) has been made there will be no refund or credits issued for an early checkout or change of dates unless minimum 3 months notice is given. If minimum 3 months notice is given the amount paid will be retained as a credit which will be valid for a 12-month period from the issued date.

    Food

    Cats in all levels of accommodation have a choice of Whiskas, Fancy Feast and Purina biscuits.

    We understand, that many pets have special dietary requirements and requests. You are welcome to bring their special diets with them. We cannot offer a discount if you do supply your own food.

    A common problem for all of us! We can organize a weight loss regime covering food and exercise for your cat whilst they are here.

    Most guests are enjoying their food within a day or 2 of arriving. However, occasionally we have a cat that loses their appetite when they first come to stay. After 30 years of caring for cats, we know how to encourage our guests to relax and eat their food. We spend lots of time talking to them, making them feel safe and settled and of course we will always contact you if we feel we need to order in some special food to temp their appetite!

    Arriving & What to Bring

    We are proud to announce that we now have our very own Pet Taxi service starting from the 1st February 2023 running Monday to Friday for selected suburbs on the Northern Beaches and North Shore (we will be expanding our covered areas in the near future).

    Please contact reception on (02) 9450 1579 for pricing or to make a booking.

    We supply lots of comfy beds and blankets here for all of our guests. However, if your cat loves their bed, and finds it comforting, please bring it with them. We can’t guarantee that bedding will go home or come back in the same condition that it arrived (although we do try!). We do allow one bed/blanket and one toy per pet to be brought in. If you’re concerned, please purchase a bed from a discount store and have your cat use it a few nights prior to arrival. Their scent will then be on the bed and will still be a comfort to them.

    You are welcome to bring one, clearly marked toy, but toys often ‘go walkabout’ and we can’t guarantee the toy will return home!

    We require all cat guests to have a current F3 vaccination. If your pet has been recently vaccinated, or due to be vaccinated prior to arrival, this must be done at least 7 days prior to boarding.

    We will ask to see your record of vaccination when you board with us.

    Drop off times are:

    By appointment only

    Monday – Friday 7.30am – 2.30pm

    Saturday 7.30am – 12noon

    Pickup times are:

    By appointment only 

    Monday – Saturday  7.30am – 10.00am – no charge for that day.
    Monday – Saturday  10.00am – 12.00pm – 1/2 day Daycare $20
    Monday – Saturday  12.00pm – 3.45pm – Full Day Care $40

    *OFFICE IS CLOSED SUNDAYS AND PUBLIC HOLIDAYS

    Private tours are welcome by appointment Tuesday to Saturday between 11 am – 12 noon during the school term only.

    • A copy of the latest, up to date vaccination record from your vet
    • Medications(if necessary)
    • Bedding (only one bed/blanket and one toy if you think it will help your pet to settle in, but nothing too precious!)
    • Emergency contact telephone number or email for when you are away
    • If you have a complicated medication/feeding routine please bring typed instructions.
    • Your pet!

    Office Hours

    Our office is open:

    Monday to Saturday 7:30 am – 4 pm

    CLOSED SUNDAYS AND PUBLIC HOLIDAYS

    Private cat tours are welcome Tuesday to Saturday 11 am – 12 noon by appointment during school term only.


    Make a Cat Booking

    Luxury Cat Boarding

    Booking Request Form

    Cat Boarding Requirements:

    Is your cat vaccinated?

    A current F3 vaccination is required for cats. If your cat has been recently vaccinated, or due to be vaccinated prior to arrival, this must be done at least 7 days prior to boarding.

    1. Vaccination Certificate
    2. Contact details 
    3. Medication /special diet (if required)
    4. Flea/Tick Prevention details.
    5. Bedding


    We provide all bedding, however you're more than welcome to bring one bed or blanket and one toy per pet. We can’t guarantee that your bedding will be returned, or come back in the same condition it arrived! (Please clearly label any belongings as we may have to wash items).

    Cat Boarding Sydney

    Booking Request Form

    Some users are currently experiencing issues with our booking request form. We are working to fix the issue, please call us on 02 9450 1579 to make a booking should you encounter any problems. Thanks – The Small Paws Team.

    We highly encourage booking a tour before requesting a booking. Site tours are available by appointment Monday to Saturday between 11.00 am to 12.00 pm for Cattery tours during school term only.

    Please call Reception on (02) 9450 1579 or email [email protected] to make an appointment.

    Please note our office is closed on Sundays and Public Holidays.


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